Hiring and Staffing
Your staff defines the experience for customers. Therefore your very reputation and business viability hangs on your ability to hire and retain the best staff. Hiring, staffing, recruitment, and retention of staff are at the core of topics covered.
CNA or Home Health Aide - Which Is Right for You?
The two most common types of caregivers employed in the aging services sector are the home health aide and the certified nursing assistant. If you are looking to enter the field, read this article to understand the differences. And if you are an operator / owner this article will better inform you as to the right care staff you need for your business.
Verify a Certified Nursing Assistant's Qualifications
Each state maintains a database of qualified certified nursing assistants. You can search your candidates qualifications and in some cases check abuse registries through the listings found here.
Long-Term Care Ombudsman
Long-Term Care Ombudsmen are advocates for residents of nursing homes, board and care homes, assisted living facilities and similar adult care facilities. They work to resolve problems of individual residents and to bring about changes at the local, state and national levels to improve care.
Consistent Assignment
Consistent assignment, the idea that residents/clients see the same caregiver(s) all the time, results in more satisfied residents/clients and staff, less turnover and better quality of care.
New Profession for a New Age
As caregivers and families cope with the overwhelming stress of caring for a loved one, a Geriatric Care Manager can help. Find out about this rewarding profession.
Recruiting Healthcare Workers
One of the fastest growing segments of the economy is healthcare. Recruiting qualified healthcare workers for aging services has proven hard. There are some systemic issues related to this. So you need to start at the 50,000 foot level to understand the causes so you can move beyond the symptoms and start recruiting qualified personnel.
Employee Retention
Direct care workers have hard jobs, are low paid, and nearly ever receive the rewards and recognition deserved. That is why employee retention is so hard to achieve in aging services. When a position is viewed as simply a job and not a career, it is easy to see why people leave for better paying jobs outside the industry. Employee retention in...
Workforce Satisfaction
Finding and keeping talented staff in the aging services industry is hard. Workforce satisfaction is more than wages and benefits. The intangibles of workforce satisfaction – respect and empowerment among others – are keys to retention and recruitment in the industry.
Build Your Own Career Ladder
Build your nursing home or assisted living career ladder or lattice using Department of Labor tools. At CareerOneStop, an initiative from the Department of Labor, you can actually follow a process to design your own career ladder.
Extended Career Ladder Initiative Shows Promise
The Extended Care Career Ladder Initiative (ECCLI) is part of the Massachusetts Nursing Home Quality Initiative. It offers a grant program available to Massachusetts nursing homes and home health agencies to support development of career ladders and other training initiatives for frontline workers. Other states could learn a lesson from this...
Long-Term Care Career Ladders
A career ladder is a structured sequence of job positions through which a person progresses in an organization. While common in many industries, aging services has been slow to embrace this concept. In this article we look at how to start building a career ladder for positions in long term care such as certified nursing assistants and home...
The Advantages of Career Ladders
Career ladders encourage, recognize, and reward capable employees. Successful performance and acquisition of additional skills through education or training prepare individuals for the next job level. Formal career ladder programs can be found in organizations large enough to have a hierarchy of related occupations plus enough growth and...
Career Ladders in Long-Term Care
One of the workforce issues in long-term care is that for many it is simply a job and not a career. With low retention and high turnover, low wages and minimal benefits, workers cannot see clearly that there is a career progression. In this article hub we look at the concept of career ladders in long-term care, especially important for certified...
Careers in Aging Services
One of the fastest growing segments of the economy is healthcare and within that aging services. One of the problems facing the industry is that many people look at positions in the industry as jobs not careers. The industry is seeking to change that mentality. Here we will link you to important information about career positions and related...
Becoming a Nursing Home Administrator
The nursing home administrator is a leader in the organization who not only directs its operations but in a large part is responsible for setting the tone of the culture. Now more than ever, true leaders are needed in this area of healthcare. Let's look at this position, its responsibilities, training requirements, expected salary and career...
