Senior Care: Most Popular Articles
An individualized, well though out activities program is at the heart of a quality life for residents in nursing homes or assisted living residences. Activities is not just about bingo and watching television. In fact, activity programs can be quite creative and stimulating for the mind. And the health and well-being benefits of a good program are becoming more and more documented. In short, this stuff works.
In most retirement communities women residents outnumber the men. It’s a fact of life for most activity directors but planning for men’s activities is also a must. In this article we look at some ideas for successful men’s programming.
The nursing home administrator is a leader in the organization who not only directs its operations but in a large part is responsible for setting the tone of the culture. Now more than ever, true leaders are needed in this area of healthcare. Let's look at this position, its responsibilities, training requirements, expected salary and career advancement opportunities.
Translating Big Data to Practical Long-term Care Insights.
As more baby boomers enter retirement, more than ever there is a need for qualified activity directors. To this end, the National Certification Council of Activity Professionals (NCCAP) has put in place a new national exam designed to elevate the level of the profession and practitioner.
At the heart of any nursing or assisted living home is the activity program. It is an integral part of the cultural change movement and central to person-centered care. It is essential for resident quality of life.
With an increased desire to “age in place”, more and more services are being delivered straight to the home. One of the fastest growing businesses is non-medical home care.
With the growing trend for payers to want to keep people out of assisted living and skilled nursing facilities, other aging services become increasingly important. One of those is adult day care or adult day services (ADS). And with increased importance comes increased scrutiny. This article provides an overview of adult day care rules and regulations. They will continue to evolve.
The Director of Nursing Services (DON) works in concert with the Administrator and directs the Nursing Department to maintain quality standards of care in accordance with Federal, State and facility standards, guidelines and regulations.
Many older Americans routinely engage in vaginal intercourse, oral sex and masturbation according to a federally funded study published by the New England Journal of Medicine. Yet sex in long-term care facilities among residents is still a taboo subject. Let's look at this a little closer.
Food services in long-term care has come a long way, both in quality and taste as well as service and choice. Resident-centered food service is an essential part of the culture change movement in long-term care homes. Simple things to you and I like eating when you want, what you want and where you want have been, up until recently, something foreign to long-term care.
The Centers for Medicare and Medicaid ServicesÃÂ¢ÃÂÃÂ (CMS) tool for care management in nursing homes is called the Minimum Data Set (MDS), a core set of screening and assessment elements that is part of a Resident Assessment Instrument (RAI). The RAI provides a comprehensive and standardized assessment of each long-term care facility resident's functional capabilities and helps staff to identify health problems. MDS 3.0 was introduced in the fall of 2010. This article provides an overview.
Becoming a Certified Therapeutic Recreation Specialist.
Everyone has a memory of going to a carnival. Yet many of our elders are no longer capable of getting out to one. Solution - bring the carnival to them. Here's how to stage a carnival in your facility. No clowning around!
Activity directors spend a lot of time planning engaging programs for their residents. Despite working hard to offer a variety of programming for residents of all ages and abilities, there is still the task of serving residents who by desire or illness refuse to leave their rooms.
Using science for seniors as part of your activities program can help stimulate the brain and contribute to resident quality of life. A one-hour hands-on program called Science for Seniors, created by the author has four parts: select a topic, present fun facts, watch a video on the subject and do a safe experiment with residents. Let's experiment and see how we can bring science projects to our nursing and assisted living residents.
One of the fastest growing segments of the economy is healthcare so you would think it would be easy to recruit the best healthcare workers for aging services businesses. Recruiting qualified healthcare workers for aging services has proven hard. There are some systemic issues related to this. So you need to start at the 50,000 foot level to understand the causes so you can move beyond the symptoms.
Elder day care offers both respite for caregivers as well a much needed socialization for seniors. Here are the characteristics of a typical center.
As caregivers and families cope with the overwhelming stress of caring for a loved one, a new profession, that of the Geriatric Care Manager is cropping up. A Geriatric Care Manager can help families who are caring for older relatives.
Do you enjoy working with the elderly? Do you like a job that requires flexibility, ongoing learning, organization, communication skills and openness to new experiences? Then a career as an activity professional may be for you!
ICD-10 implementation while postponed, was set to begin in October of 2013. Still organizations should prepare.
If you are new to aging services and are considering a career that involves caring for elders in a home-like environment, you need to know the differences between a Continuing Care Retirement Community (CCRC), an Assisted Living Facility (AL), and a Skilled Nursing Facility or Nursing Home (SNF.
According to the National Association for Home Care and Hospice, home care began in the US in the 1880’s. Approximately 12 million individuals currently receive care from more than 33,000 providers. In 2009, annual expenditures for home health care were projected to be $72.2 billion. With a continued emphasis on aging in place, home care will continue to have its place in the aging continuum but it is not without its challenges.
Chair Chi is an exercise program based on the principals of Tai Chi Chuan, but designed for the elderly, in nursing homes, adult day centers, etc..
It is important to accurately capturing ADLs (Activities of Daily Living) data when completing scheduled MDS 3.0 assessments for Medicare and Medicaid reimbursement purposes. While compliance is needed for reimbursement, it is also essential to have an accurately completed MDS 3.0 assessment so that an individualized plan of care can be developed.
Medicaid Spend Down - Part One - How Do You Qualify for Medicaid
Is your assisted living marketing and sales approach stale? Do you need to recharge your marketing to increase referrals and closes? Getting to a full occupancy and being profitable in today’s business environment requires a totally different marketing approach. By continuing to pursue the same old, ineffective methods, you will get the same old results. Here are six suggestions to get you thinking.
Pleasing scents help relax people with Alzheimer’s and dementia. In this article we explore how to use aromatherapy with these patients.
This article covers how to become a Medicaid provider and file a claim with Medicaid.
As the number of ethnic and minority populations age and as the lesbian, gay, bisexual, transgender (LGBT) community ages as well, being culturally aware will become more important in aging services. And serving these populations with respect and dignity will be a driving force behind true culture change. Let's take a look at cultural sensitivity in long term care.
Site, smell, sounds, touch all invoke memories and an effective activities program that incorporates memory care can really add to the quality of life of elders and others who we encounter in aging services across the continuum of care. Here's how to do it.
There are almost 40 million people aged 65+ in the United States. Here's a rundown of what this means for the economy.
Art projects for seniors can enhance their quality of life while helping them learn a new skill. One innovative program brings a professional artist and all the needed supplies to help residents of all skill levels, beginners to professionals, and all cognitive levels, independent through dementia, express their talents.
The National Association of Long Term Care Administrator Boards (NAB) is composed of state boards or agencies responsible for licensing long term care administrators. The basic objective of the Association is to assist these boards and agencies in carrying out their responsibilities in the licensure and re-licensure of long term care administrators. One of NAB'S functions is the development of the national nursing home administrator examination. This article looks at the third area of testing - Finance.
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The power of music and what it does to bring back memories is undeniable. In addition to enhancing quality of life, there are health benefits to an effective music program. It has been documented that seniors participating in music use fewer medications, fell less depressed, are less lonely, have higher morale and are more socially active. Let’s look at some of the science and the implication for activity directors. Let's find out how incorporate music into your activities.
Hand hygiene and good infection control practices in nursing homes and other care settings can go a long way in helping contain germs and disease.
Adult day services design, environment and safety issues are paramount to quality of life for residents. We look at these issues in our continuing series of certification requirements for adult day services.
Ceramics can be a fun activity for all ages. And particularly it can be used for the short-stay rehabilitation patient too. Let's look at how to get started with using ceramics in your activity program.
A Franchise Business Review (FBR) 2012 Special Report on Senior Care Businesses paints a rosy portrait for the home care industry.
With the continued push towards aging in place, adult day services or adult day centers play a vital role in the quality of life for our seniors. In this hub we look at statistics for the industry, state rules and regulations, certification, record keeping, service requirements, design environment and safety, as well as staffing.
Writing workshops with small groups of residents as well as in one-on-one sessions can produce personalized articles, booklets, books and/or DVDs as mini-biographies to share with family and friends.
Recreation Activity Resources offers educational services for Therapeutic Recreation Specialists, and Activity Directors including an online and home study version of NCCAP-Modular Education Program for Activity Professionals 2nd Edition Courses (MEPAP I and II) and CTRAC version. Earning CEUs online is a great way for busy professionals to stay current in their education.
Nothing says home like the smell, sight and taste of a familiar recipe. One senior living organization is using a cookbook to evoke memories for seniors under their care.
One of the most difficult challenges of caring for someone with Alzheimer’s disease or dementia is the person’s withdraw from favorite activities. Christy Schmid faced this problem with long time family friend Bernice. She realized Bernice didn’t need just any ‘childish busy work’ but rather something that gave her the internal feeling of completing a task. To meet Bernice’s needs, through research, and lots of trial and error, Schmid created The Busy Bee Lap Pad.
The National Association of Long Term Care Administrator Boards (NAB) is composed of state boards or agencies responsible for licensing long term care administrators. The basic objective of the Association is to assist these boards and agencies in carrying out their responsibilities in the licensure and re-licensure of long term care administrators. One of NAB'S functions is the development of the national nursing home administrator examination.
Environmental services in long-term care across all settings is more than just keeping a clean and safe environment. It is also about providing a home to residents. The greatest challenge a long-term care environmental services team faces is embracing the psychological and emotional toll residential care puts on the residents and their families.
The arena of hospice care reimbursement is often misunderstood by the public and in fact a perception that it is not a covered service often makes caregivers shy away from seeking hospice services. This is what your potential clients should understand. Hospice is paid for through the Medicare Hospice Benefit, Medicaid Hospice Benefit, and most private insurers. If a person does not have coverage through Medicare, Medicaid or a private insurance company, hospice will work with the person and their family to ensure needed services can be provided.
A majority of older Americans will spend at least a short term stay recovering and rehabbing from medical miracles such as hip, knee and other joint replacements as well as serious medical conditions, ranging from a broken bone to a stroke. That is a challenge for activity directors.
Communicating effectively with residents, patients and families is key to providing quality health care. The manner in which you communicate information can be equally as important as the information.
The Wheel of Chance game helps cognitive function. Studies show that patients who participate in activities that target cognition and social interaction receive significant improvement.
There are many old stereotypes when it comes to memory care design. While respecting the research that deals with colors, patterns, sights and sounds, you can use bold design to enrich the lives of residents.
The quiet issue is big in hospitals, nursing homes and assisted living environments. Noise contributes to poor sleep and other health issues. Silverado Senior Living's quest to provide the highest quality of life and to maintain a home like environment for their residents, lead to a search to find a quiet and efficient nurse call system, getting away from overhead paging, loud radios and one way pagers.
The power of music and what it does to bring back memories is undeniable. In addition to enhancing quality of life, there are health benefits to an effective music program. It has been documented that seniors participating in music use fewer medications, fell less depressed, are less lonely, have higher morale and are more socially active.
Alleged incidents of abuse, neglect and mistreatment among different races, classes and religious groups in long-term care facilities has been reported. Being aware of cultural differences and knowing that they can impact care delivery is important. And the development of culturally sensitive programs can help bridge differences, positively impact care and lead to increased resident, family and employee satisfaction.
Adult medical day services may be a good health care solution for your community. In this article, we look at how to start an adult medical day care center.
Medicaid Spend Down - Part Two - Reducing Countable Assets
Direct care workers have hard jobs, are low paid, and nearly ever receive the rewards and recognition deserved. That is why employee retention is so hard to achieve in aging services. When a position is viewed as simply a job and not a career, it is easy to see why people leave for better paying jobs outside the industry. Employee retention in aging services is a big issue that will become even bigger as the population ages. Let’s look at some strategies to help retain the best workforce.
Capturing Life Stories of Elders. The holidays are a perfect time to learn more about your older loved ones and to preserve their legacy.
Guns and the Elderly - Tips for Providers & Home Health Professionals
Technology Aiding Family Caregivers-Here Are Some That Can Help
The best tool for any activity director is education! There is valuable information in the activity director certification as well as the college courses required for certified therapeutic recreation specialists. There is also another source of information - the printed word. The newest research into brain chemistry, the aging process, dementia and other issues confronting seniors is addressed in numerous books with scientifically proven ideas. Let's take a look.
One of the workforce issues in long-term care is that for many it is simply a job and not a career. With low retention and high turnover, low wages and minimal benefits, workers cannot see clearly that there is a career progression. In this article hub we look at the concept of career ladders in long-term care, especially important for certified nursing assistants (CNA) and home health aides (HHA).
Falls are a leading cause of injury, morbidity, and mortality in older adults. While MDS 3.0 guidelines looks to help providers minimize fall risks, there are apparent fall reduction mechanisms, like alarms, that actually contribute to falls as opposed to preventing them. In this article, we look at how to reduce alarms and therefore falls in facilities.
class="no-js" itemscope itemtype="http://schema.org/Article" > Federal regulations require that Medicare-
Residential living communities for seniors have a unique responsibility to provide not only food, shelter and health care, but also provide for the mental well being of their residents. The activities program is one way to provide for that well being and the activity professional is key.
With hospice under scrutiny, it is hard to market these services. Especially since most people don't want to have the conversation around death and dying of a loved one. There is a broader way to approach the subject. Start a broader campaign that people can embrace and which starts the conversation around end of life issues.
Hospice Facts and Stats tell a compelling story of a growing business and a diversified patient mix.
Each of us has the right to die pain-free and with dignity, and that our loved ones will receive the necessary support to allow us to do so. That is the belief of the National Hospice and Palliative Care Organization and is reflected in the work that hospice providers do around the country. Yet hospice is very misunderstood. Let’s start clearing this up.
Let's face it. Claims processing is a pain! But if you are diligent in submission and tracking, you stand a better chance of getting paid on time. Let's look at some best practices in filing.
Caregiver health is an important issue. Can you be a caregiver and still have a life? Yes. You can take care of yourself while helping a loved one.
New Nursing Home Administrator Code of Ethics-Personal Conduct Addressed
Healthcare quality improvement starts with people and a culture dedicated to empowering them to serve patients and residents. Empowered people led by inspiring leaders are the key to quality improvement in aging services. In short healthcare quality improvement and culture change are tied at the hip.
The long-term care industry is vastly misunderstood and usually lumped together as one entity. Most suffer from the image that carries over from perceptions of skilled nursing facilities - not only is a facility the place people go to die but that it is also a place where elders are abused. Actual statistics do not support the perception of rampant abuse; however, no abuse can be tolerated. This article looks at preventing, monitoring and identifying abusive behavior by your staff.
The first national survey measuring the assisted living satisfaction of residents, family and staff of assisted living facilities concludes that when it comes to assisted living satisfaction, residents seem very happy while workers are less so. The latter impacts the former. But overall things are looking good for the industry.
While the desire for most people is to age in place, you don’t need to dig far to find the crippling health statistics that suggest people will need nursing homes and assisted living homes. Designing the home of the future with a focus on person-centered care will be crucial. Future residents will demand a different model.
How can the activity director help residents continue the spiritual side of their life? Let's find out in this article.
Excessive noise in healthcare facilities has often been cited as a patient experience priority. In nursing homes, noise can exacerbate dementia. It is important to control the noise pollution in your facility.
Falls are a leading cause of injury, morbidity, and mortality in older adults. MDS 3.0 falls guidelines look to help providers minimize fall risk while treating fall injuries with the goal of achieving the best quality of life for residents.
Each of us has the right to die pain-free and with dignity, and that our loved ones will receive the necessary support to allow us to do so. That is the belief of the National Hospice and Palliative Care Organization and is reflected in the work that hospice providers do around the country. Yet hospice is very misunderstood. Let’s start clearing this up.
Employee evaluations are deadly. Deadly because they often ask the wrong questions. Were you absent? How often were you tardy? How often was your documentation late or missing? When was the last time you saw an evaluation form that said: I saw you take a resident outside on a sunny day ____ many times this year. I saw you bring a smile to a resident's face ____ many times this year. Perhaps evaluating from the heart and not the head is in order. See how one administrator did it in his facility.
From choosing a geriatric care manager to doing your internet homework to touring a facility, there is a lot that goes into making an informed decision about care for a loved one.
Art projects for seniors can enhance their quality of life while helping them learn a new skill. Art appreciation also helps foster lifelong learning and mind stimulation.
Palliative Care is a misunderstood service most often associated with death and dying. In reality, palliative can give people a longer quality of life during any stage of life. It is specialized medical care for those with serious illnesses that focuses on providing patients with relief from the symptoms, pain, and stress of that illness. The goal is to improve quality of life for both the patient and the family.
The level of cognitive ability among nursing home residents helps determine a proper care plan and therefore contributes to their quality of care and quality of life. In the past understanding cognitive patterns was done by simply observing residents and making notes of what was observed. Much has changed under MDS 3.0.
The magic of books is what Shadowbox Press brings to people living with dementia. The disease may eliminate the ability to understand complex dialog or even words, but through Shadowbox Press editions their joy of reading continues.
Communication is one of the first casualties of dementia. Because dementia affects memory, people with dementia have difficulty following the thread of a conversation. “Reawakening” a person to the “real world” used to be the norm for caregivers. But newer studies have shown that these small corrections shatter that person's reality. This realization gave birth to a new form of communicating and dealing with people with dementia.
The medical establishment does not deal well with death so do not expect them to tell you when it is time for extraordinary measures to stop and hospice care to begin. Know the signs at the end of life when it's time to call hospice.
A first step in opening a dialogue with elected representatives can be simply writing them. Let's explore how to write your representative.
This article looks at specific types of elder abuse that you need to be aware of when shopping for or operating a nursing home, assisted living or home health company.
Activity professionals in care facilities are often faced with assisting a resident, and with them their friends and families, through a final journey. Hearing is the last sense we lose as our bodies shut down. So therapeutic music is a very important program to offer residents.
Design for an aging population reaches far beyond the borders of a home. And that means great opportunity for architects, interior designers and contractors who want to embrace this space. In this article we look at trends, opportunities and great resources available to those special individuals who want to pursue an architectural, interior design or contractor career that makes a difference in people's lives.
Nursing home administrator jobs are highly-skilled and highly-paid. And with the industry in high flux, positions open and close frequently. Here are some top level sources to start your search.
The Centers for Medicare and Medicaid Services' (CMS) tool for facilitating care management in nursing homes is called the Minimum Data Set (MDS), a core set of screening and assessment elements that is part of a Resident Assessment Instrument (RAI). The RAI provides a comprehensive and standardized assessment of each long-term care facility resident's functional capabilities and helps staff to identify health problems. In this series, we examine seven areas of care.
Helping families understand how loved one change due to dementia - “When Caring Takes Courage”
Home for the Holidays: Spotting the First Signs of Parkinson's Disease
August activities for nursing homes and assisted living. Here is a six part series of articles that can jump-start your program.
Nursing homes are becoming more like hospitals. Yet security and privacy in nursing homes have not necessarily kept up with hospital counterparts. And when you read reports that show 90 percent of nursing homes employ ex-cons, well, it becomes more imperative to know exactly who your patients are, who your employees are and even know who the visitors and vendors are that roam around your facility. This article looks at available and emerging technologies.
Listening to Religious Music Improves Mental Health
Small steps towards sustainability can make an impact--both in the amount of resources your facility uses, to the overall well being and goodwill from the residents.
Enter the dining room of most long term care, personal care and assisted living dining rooms and you will notice an absence. Not of food. Not of people. But of conversation! A new product could help.
Health care opportunities in long term services and supports are growing. A quick review of the Bureau of Labor Statistics (BLS) shows that the healthcare field is bursting with opportunities. This article explores the possibilities and potential of this industry. For many this will help crystallize decisions about entering this field. How do I start a business or get a job in long term care services and supports. Find out.
With so much emphasis on quality and satisfaction in healthcare, nursing homes have begun to measure their performance. My InnerView is a company that provides senior care leaders evidence-based management tools. While this article is not an endorsement, it remains that My InnerView has a handle on industry effectiveness more so than any other entity. In this article we will look at their latest report on the industry, the National Survey of Consumer and Workforce Satisfaction in Nursing Homes.
We are used to a nickel and dime economy. You buy something for a base price but then find out to really get what you want you need to add on services and costs. Savvy companies know how to package services so that they not only create good will but profits as well.
The Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Home Health Care Survey is designed to help providers measure client/patient satisfaction. This article looks at the requirements and guidelines for creating and assigning a unique sample identification (SID) number, decision rules related to processing returned mail survey questionnaires, assignment of survey disposition codes, and quality control measures.
Prepare Your Home For Aging In Place-Simple Improvements to Remain King and Queen of Your Castle
Honoring residents’ choices in dining actually positions staff to get better clinical outcomes. Choices provide a road map for how to implement care interventions to meet care goals.
Brand extension is a marketing strategy used to leverage an organization's good name through related and complementary product and service offerings.
How do you awaken a dementia patient into participation? By working one-on-one and building up their skills. In this case an activity director used puzzles to make the pieces fit.
The financing of long-term care can be confusing, expensive, and onerous. There are five ways to pay for care.
Physical therapists careers are expected to grow much faster than average and job opportunities are good. More and more nursing homes are employing physical therapists as the industry embraces the rehabilitation business. In terms of hiring and staffing, this is a profession in demand.
Skin conditions, such as pressure ulcers, are a big concern in both nursing and assisted living facilities. MDS 3.0 Skin Conditions updates protocols for pressure ulcers, wounds, or lesions so that facilities can recognize and evaluate each resident’s risk factors and identify and evaluate all areas at risk of constant pressure.
65+ in the United States-New Census Report; New Surprises
The Hebrew Home for the Aged in Riverdale, New York is a benchmark organization when it comes to honoring resident preference among a sensitive topic - sex.
Career ladders encourage, recognize, and reward capable employees. Successful performance and acquisition of additional skills through education or training prepare individuals for the next job level. Formal career ladder programs can be found in organizations large enough to have a hierarchy of related occupations plus enough growth and turnover to allow for movement up the ladders. Let's explore the advantages of career ladders.
Patient and resident centered care is all the talk these days. And they are central to the culture change movement. But to really impact the experience of care, you have to start with employees.
As the push for aging in place grows, Adult Day Centers will become increasingly important. And the rules governing them will grow as well. The certification of these centers is important. In this article we look at one state’s requirements – Oregon – as a template for other states and for providers contemplating entry into this market.
Gene Sequencing Will Help Identify Alzheimer's Sooner
What is the future of aging in place? People sure want it. The problem is that the system of support services to facilitate aging in place treats symptoms not causes. In this article we will define a vision for aging in place and look at some of the trends and opportunities for service providers.
The hospice care team is obviously an integral part of a person’s care that assure that the there is a true quality of life at the end of life.
August activities for nursing homes and assisted living. Part Three - Exploring Other Locales in the Summer
What constitutes inappropriate activity in a nursing home. Well strippers might qualify!
The number of gay, lesbian, bisexual and transgender (LGBT) individuals over the age of 65 is expected to double over the next few decades. This population is no different in terms of the care they will need as they age. Yet policies around this population have not been developed and because of that caring for LGBT seniors is hampered because of social isolation, poor health outcomes, unequal treatment under the law and diminished economic security. Caring for this population will present challenges and opportunities for providers.
Person centered is more than a buzz word. It’s a CMS mandate. But what does it mean to be person centered in your activities? Take a look.
Schlegel Villages in Kitchener, Ontario operates eleven Schlegel Villages housing approximately 2500 seniors. Each Village has a Long Term Care component, with Full Service Retirement Living, Assisted Care, Memory Care and Independent Living options being added in stages.
Find out how to overcome cultural and racial differences in home health care. Hint. It starts with communication.
Everyone has a story, but often we learn their story too late. That’s the reality that motivated Sheila Brune to create The Living History Program (copyrighted), a program that records and creates a the personal story of the patients at CGH Medical Center in Sterling, Illinois.
Culture change is a movement in healthcare to revolve the care around the resident based on their unique needs and interests. It has been hard to take hold because the business case for culture change has not always been articulated. Reluctant CEOs and CFOs who view this as fuzzy need to understand the return on investment. There is a mistaken notion that to achieve resident-centered care you have to tear down and rebuild your facility. What you have to do is tear down and rebuild your thinking.
How Customized Playlists on Ipods Is Revolutionizing Activities
Five Insights on Caring for Those with Dementia and Alzheimer's-Tips for Family Caregivers
Everyone is abuzz about the social media. Yet its application for healthcare is not entirely clear. Let’s simplify the social media equation for healthcare organizations.
Activity Directors are drawn to the field because they enjoy making seniors smile, but that doesn’t mean every day is fun and games. One of the challenges is meeting resident demands for “something different”. A new resource may make finding good entertainment for senior living communities easier.
This hub contains articles related to seniors and activities.
New ACO Models Emerging in Long-Term Care-More At-Risk Scenarios Reward Efficiency, Safety, Quality
There has been a lot of talk in long-term care about culture change, person-centered care, person-centered living. Much like hospitals there has been a lot of lip service to changing experiences. Something as important as the experience we provide to residents and patients should not be left to chance. That is why you need a Chief Experience Officer.
Designing for Senior Living-Rejuvenating Spaces with Color
Finding and keeping talented staff in the aging services industry is hard. Workforce satisfaction is more than wages and benefits. The intangibles of workforce satisfaction – respect and empowerment among others – are keys to retention and recruitment in the industry.
CRM, or Customer Relationship Management, is a business strategy designed to reduce costs and increase profitability by solidifying customer loyalty. This allows customer facing employees in such areas as sales, customer support, and marketing to make quick yet informed decisions on everything from cross-selling and upselling opportunities to target marketing strategies to competitive positioning tactics. In long-term care it can also go a long way in enhancing the resident/patient experience.
The 18 to 33 age demographic is still the largest users of the social media yet older age demographics are rapidly catching up. And that is important to know as you ramp up your social media strategy. Caregivers are using social media more and the sandwich generation mom is multi-tasking, researching care for themselves, their parents and their kids.
Silver Song Club, a program created in the United Kingdom, is proving how singing improves seniors’ lives. It is based on research focused on the mental health and general well-being benefits of group participatory singing for older people, including those living with a Dementia.
Alzheimer's Disease: Beyond Fear. Explore the possibilities and opportunities for creative expression, expansion of spirit, flourishing of relationships, the sharing of hope and joy.
Sports is a vital part of many men’s lives. The love doesn’t end as they age or when they enter long term care communities. However, men are most often outnumbered by the women in retirement facilities and poor health keeps them from hitting one out of the park. So what to do. Bring the sports to them.
Aging in Place is something that older adults say they want but to achieve it takes more than good health. Aging in Place can only happen when technology solutions help it to happen. Let’s see where aging in place technology is moving for health, home automation, security, communications and lifestyle.
Health reform provisions call for the creation of accountable care organizations. Yet there definition is not set. There are some models for accountable care organizations in the marketplace. This looks at some.
Protect Loved Ones from Prescription Drug Abuse This Holiday Season
What is a Special Focus Facility? CMS Reopens Program
Touching Spirits: Power of Spiritual Programs in The Retirement Community
There is no shortage of disasters sweeping the world. And in some cases, no amount of preparation can spare you from bad consequences. But having a disaster plan in place for your facility can minimize those consequences. Start with a plan and then practice, practice, practice.
There are many quality initiatives being pursued in the aging services sector. Many overlap. Often you will see many of the same quality organizations in long-term care and aging services cooperating on these initiatives. Sometimes there are separate initiatives being pursued. Being versed in the healthcare players can jump start your education around quality and aging services.
A comprehensive culture sensitivity program in nursing homes should discuss overall organizational cultural competence as well as focus on the specific population groups and/or health issues that are relevant to the community. A well-rounded program also should help clinicians with diagnostic issues, such as identifying health conditions specific to certain ethnic patient populations or conducting skin assessments for patients with skin of color.